Monday, 3 February 2014

An interesting session with the Axxess Payments Staff

We are a market research firm and were working on a survey related to payment processing service providers in Canada. Since Axxess Payments is a reputed brand in the region naturally it figured in our list. In the normal course our representative calls to make an appointment with a support exec or a technical manager; we meet the concerned person who answers a set of questions and we are through!

A research associate from our firm got in touch with the customer relations Manager at Axxess Payments. He invited our representative over, treated him to coffee and explained what they do, their business vision and future plans. My colleague was impressed. He asked him questions about what technologies the provider is adopting for installing efficient payment clearing systems; payment settlement and expand payment service offerings? 


Axxess Payments apparently is unlike any other service provider in the region; they do not have the same model for all customers. They have packages and services to suit different businesses with unique needs. For example they can set up a simple wireless payment processing device and associated merchant account for an uncomplicated business set up. On the other hand they have technologically advanced systems for managing business processes for large retail chains, health care centers and the such.

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